Adding Users

To add a new user:

1. Sign into the ShippingTree app and click the cog wheel near the top right corner.

   

2. Scroll down and click the ‘Merchant Users’ tab.

   

3. Click ‘Add User’ near the top right corner.

   

4. Fill out the data fields and click ‘Create.’ The new user will receive an email at the address listed – from there, they will be able to set a personal password and login to the app.

Note: The notes section on each order tracks order changes based on the user that makes those changes. It’s important that each of your employees with access to ShippingTree has their own username and password so that order changes can be tracked and assigned to the proper user.

There can only be one admin on the account. If you need to change admin users, please email our support team at support@shippingtree.co.